We are running a farm of three Remote Desktop hosts with Office installed. This being a farm, users get randomly assigned to an arbitrary member at different logins. Clearly, the various farm members should not count against the 5 PC per user limit (in particular, as the farm may soon grow to more than 5 members) and moreover the user experience should be seamless without repeated activation requests.
Per GPO, the setting Microsoft Office 2016 (Host) / Licensing Settings / Use shared computer activation
is activated.
Also, its sibling setting "set storage for license token with shared computer activation" is activated with value %appdata%\Microsoft\Office\16.0\Licensing
.
(As the latter is mentioned, we also use folder redirection of AppData(Roaming) to \\foo\bar$\%USERNAME%\AppData\Roaming
)
We encounter the following (related?) problems:
a) Users very often have to (re-)activate Office. Not every user every day, but often enough that we get numerous support calls every morning
b) Contrary to what we expect, the activation dialog does not even have the username pre-filled.
Once we manually go through the activation, everything works fine, so there is no real licensing problem. However, this has to be possible without that hassle - and as far as I can tell, this should already be the case with the above settings.