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I'm trying to configure a Microsoft SSRS 2014 server to send out emails. As far as I can tell all the settings are correct in RS Configuration Manager, and I can send an email from the server itself using TELNET commands to our SMTP provider (so I believe it's unlikely to be connectivity).

The error in the SSRS logs looks like a DNS error, but I can resolve the name of "mydomain.com" on the SSRS server using NSLOOKUP. (This is not the real domain name, just illustrating)

Where else should I be looking?

Thanks

Error:

emailextension!WindowsService_9!4b8!06/29/2020-10:00:12:: e ERROR: Error sending email. Exception: System.Net.Mail.SmtpException: Failure sending mail. ---> System.Net.WebException: The remote name could not be resolved: 'mydomain.com'
Potatan
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  • Has the machine name changed after you installed SSRS? See https://social.msdn.microsoft.com/Forums/sqlserver/en-US/ac51ab00-2aab-499f-aae9-76b723aed2dc/ssrs-error-the-remote-name-could-not-be-resolved?forum=sqlreportingservices – Doug Deden Jun 29 '20 at 16:56
  • Thanks Doug, I'll check – Potatan Jun 30 '20 at 17:06

1 Answers1

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You can verify setting in the Extension Name="Report Server Email" section of your rsreportserver.config file.

bjoster
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JohnnyMac
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