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I need to repair Office 365 Pro Plus on Windows Server 2012 R2. On a normal Office 365 Business on Windows 10 you go to programs, search for Office 365 Business, and it gives you two options, 1 is uninstall and the other one is Change. When you click change Office 365 Business opens automatically the Office Repair portal and then you can choose between Quick repair and Full Repair. This is not the case for this Office 365 Pro Plus on Windows Server 2012 R2.

My question: is there is any way I can Repair Office 365 Pro Plus without a complete reinstallation?

Dave M
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  • `This is not the case for this Office 365 Pro Plus on Windows Server 2012 R2`. What does it do? Is Office 365 ProPlus present in Add/Remove Programs control panel? – Greg Askew Apr 21 '20 at 17:14
  • yes, is present on the add/remove, if a click on the Change...it is Start uninstalling everything – AlbertNeo Apr 21 '20 at 17:25
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    Unfortunately, [Office 365 is not supported](https://go.microsoft.com/fwlink/p/?linkid=2111390) on Windows Server 2012 R2, so unexpected behaviour can occur. – Swisstone Apr 21 '20 at 18:10
  • Thank you so much! – AlbertNeo Apr 21 '20 at 18:12
  • Start repair from CLI : “C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe” scenario=Repair platform=x86 culture=en-us scenario=Repair DisplayLevel=True – batistuta09 Apr 21 '20 at 20:21
  • Check this registry key: `HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\O365ProPlusRetail - en-us` for value: `NoModify`. If running 32-bit Office, it may be here: `HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\O365ProPlusRetail - en-us` – Greg Askew Apr 22 '20 at 15:54

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