User story

In software development and product management, a user story is an informal, natural language description of features of a software system. They are written from the perspective of an end user or user of a system, and may be recorded on index cards, Post-it notes, or digitally in specific management software. Depending on the product, user stories may be written by different stakeholders like client, user, manager, or development team.

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User stories are a type of boundary object. They facilitate sensemaking and communication; and may help software teams document their understanding of the system and its context.

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