SugarCRM

SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management (CRM) system.

SugarCRM Inc.
Company typePrivate
IndustryCRM Software
FoundedCalifornia 2004
FounderClint Oram, John Roberts, Jacob Taylor
HeadquartersCupertino, California
Key people
Craig Charlton (CEO)

John Donaldson (CFO)

Claire Dorrian (CMO)

Rich Green (CTO)
Products
  • Sugar Enterprise
  • Sugar Market
  • Sugar Sell
  • Sugar Serve
Number of employees
500+
Websitewww.sugarcrm.com

SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.

The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Outfitters (for third-party extensions), and an online user forum called SugarClub.

In February 2014, in a blog post that provoked a strong reaction from the development community, SugarCRM announced that they would no longer be releasing new open-source versions of their Community Edition application; from now on this would be a bug-fix-only application.

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