Siebel Systems
Siebel Systems, Inc. (/ˈsiːbəl/) was a software company principally engaged in the design, development, marketing, and support of customer relationship management (CRM) applications—notably Siebel CRM.
| Industry | Software and programming |
|---|---|
| Founded | 1993 |
| Defunct | 2006 |
| Fate | Acquired by Oracle |
| Successor | Oracle |
| Headquarters | San Mateo, California, United States |
Key people | Thomas Siebel, CEO Patricia House, VP marketing |
| Products | CRM application |
| Revenue | $1.340 bln (2004) |
| $0.129 bln (2004) | |
| $0.111 bln (2004) | |
Number of employees | 5,036 (2005) |
The company was founded by Thomas Siebel and Patricia House in 1993. At first known mainly for its sales force automation products, the company expanded into the broader CRM market. By the late 1990s, Siebel Systems was the dominant CRM vendor, peaking at 45% market share in 2002.
On September 12, 2005, Oracle Corporation announced it had agreed to buy Siebel Systems for $5.8 billion. "Siebel" is now a brand name owned by Oracle Corporation.
Siebel Systems is Oracle's on-premises CRM system, and Oracle's cloud applications for CRM are Oracle Advertising and Customer Experience (CX).