Service fulfillment

Fulfillment of telecommunications services involves a series of supply chain activities responsible for assembling and making services available to subscribers. These activities delineate an operational infrastructure whose efficiency relies upon its ability to allow a communications service provider (CSP) to match the supply of services with demand in an economical way and with consistently high levels of quality and reliability.

To achieve these goals, the design of service fulfillment platforms take into consideration the following:

Data transparency

Making data available across the enterprise, regardless of source, while keeping it accurate

Process mechanization/automation

Completing more processes quicker and more successfully for better business performance

Inventory management

Understanding the status of inventory to ensure supply will be available to meet forecast (or actual) demand

Asset monetization

Driving enterprise valuation with the efficient use of assets