Consumer Futures
The New National Consumer Council, operating as Consumer Futures, was a non-departmental public body and statutory consumer organisation in England, Wales, Scotland, and, for postal services, Northern Ireland. It was established by the Consumers, Estate Agents and Redress Act 2007, and began operations in 2008 by the merging of Postwatch, Energywatch and the Welsh, Scottish and National Consumer Councils under the Consumer Focus brand.
| Non-departmental public body overview | |
|---|---|
| Formed | 1 October 2008 |
| Dissolved | 1 April 2014 |
| Type | Chief Executive |
| Minister responsible | |
| Non-departmental public body executives |
|
| Parent Non-departmental public body | Department for Business, Innovation and Skills |
| Website | www |
Following the UK Government's 2010 Spending Review, funding from the Department for Business, Innovation and Skills (BIS) for Consumer Focus was redirected to the Citizens Advice Bureau service, and in May 2013 Consumer Focus was renamed Consumer Futures. It was abolished as a non-departmental public body on 1 April 2014, when it was merged into Citizens Advice.