People skills

People skills are patterns of behavior and behavioral interactions. Among people, it is an umbrella term for skills under three related set of abilities: personal effectiveness, interaction skills, and intercession skills. This is an area of exploration about how a person behaves and how they are perceived irrespective of their thinking and feeling. It is further elaborated as dynamics between personal ecology (cognitive, affective, physical and spiritual dimensions) and its function with other people's personality styles in numerous environments (life event's, institution's, life challenges...etc.). British dictionary definition is "the ability to communicate effectively with people in a friendly way, especially in business" or personal effectiveness skills. In business it is a connection among people in a humane level to achieve productivity.

Portland Business Journal describes people skills as:

Ability to effectively communicate, understand, and empathize.
Ability to interact with others respectfully and develop productive working relationship to minimize conflict and maximize rapport.
Ability to build sincerity and trust; moderate behaviors (less impulsive) and enhance agreeableness.

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