Delivery Hero
Delivery Hero is a German multinational online food ordering and food delivery company based in Berlin, Germany. Founded in 2011, the company operates in 70+ countries internationally in Europe, Asia, Africa, Latin and South America, and the Middle East, and partners with 500,000+ restaurants. Delivery Hero has increasingly branched out beyond food delivery, and is a leading player in the emerging category of quick commerce, which delivers small batch orders in under an hour.
| Company type | Public (Societas Europaea) |
|---|---|
| FWB: DHER MDAX component | |
| ISIN | DE000A2E4K43 |
| Industry | Online food ordering |
| Founded | 2011 |
| Founder | Niklas Östberg Kolja Hebenstreit Lukasz Gadowski Markus Fuhrmann |
| Headquarters | Berlin, Germany |
Area served | Worldwide |
| Services | Food delivery |
| Revenue | €5,856 million (2021) |
| Owner |
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Number of employees | 45,445 (2021) |
| Website | www |
In the third quarter of 2021, Delivery Hero processed 791 million orders—that equals a year-on-year growth of 52%.
While Delivery Hero is headquartered in Germany with offices worldwide, as a "gig economy company" (akin to Meituan, Uber or Airbnb) nearly all of the company's deliveries are carried out by workers using motorcycles, bicycles and cars, dispatched via the company's smartphone apps.
In general, and in contrast to recent legal precedents in Canada and Australia, Delivery Hero does not classify these couriers as employees. This policy has led to ongoing legal battles and labour disputes, and may be linked to the shutdowns of Delivery Hero's operations in several countries.