Questions tagged [twilio-conference]

27 questions
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Change the friendlyName in conference instruction in assignment Callback

I am trying to build a flow wherein the caller is initially connected to an agent in the flex console (Conference) and then the agent can transfer the caller to another IVR (Which could be an external IVR ) without disconnecting himself from the…
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Twilio Conference - Hear the ringing when Calling to a Number

I am developing a conference application using Twilio. My outbound call scenario is like this. The agent calls a customer and once the customer answers the call he will join a conference that the agent was waiting for. What I did was, The outbound…
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Why is my Twilio conference call responding like a voice call and hanging up?

In my proof of concept code, I am successfully creating a conference call and am able to enter the waiting room and hear the hold music until another participant joins. However, when I move this code into a .NET Core production type solution in…
Rickchip
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Twilio Conference - Rejoin after hanguponstart

We have a Twilio conference setup in place, and the main user (moderator) is able to do some management of the conference from a conference menu. To access this, they press *. This is set when the conference is first created as follows (from within…
Nunners
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Twilio Studio/Functions and Conference calls

I'm using the Studio flow to manage authenticating an end user calling into our number, and assuming they pass authentication, they then get added to a conference call - however so that I can set the various parameters for starting the conference…
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Python: Twilio TaskRouter Conference Instruction

I'm handling incoming call using TaskRouter with conference instruction like so @csrf_exempt def TaskEnqueue(request): """ Put call into queue """ response = VoiceResponse() digits = request.POST['Digits'] selected_service =…
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Twilio incoming call with not ringing to agent twilio.device.incoming

In my simple scenario, single calls to single-agent works perfectly fine with Twilio.device.incoming. Once it comes to handle many incoming calls to many available agents with hold/unhold feature. Everyone it is recommended to use .…
Ashish Dwivedi
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Twilio conferences: difference between ConferenceTrim and Trim

When I add participant to conference programmatically, I can see "ConferenceTrim" and "Trim" attributes in request at Twilio Console. What is the purpose of them, and what is the difference.
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Twilio conferenceSid from callSid

I have been using Twilio with a node and Angular project to build a call centre. All the incoming and outgoing calls are made to conference call to make it easy to add participants for transfer call etc. In the Angular project, I have been using…
Nikhil Baby
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Twilio: Is there a way to update multiple conference participants at once?

I would like to provide a button which mutes all conference participants who aren't moderators. The Twilio docs only show how to mute participants one at a time, each with a separate call to the Twilio API. Is there a way to batch these update…
GS_Dan
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Twilio Outbound call - Add more people to existing call

I am trying to create an web application where in : I place outbound call from browser application to a phone number through twilio. I am using Twilio Client(js) v 1.10.1 for browser application. The backend webhook is written in Java using the…
Ratan Deep
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Twilio REST API Conference Select participants to listen to

Is it possible to select which participants to listen in a conference as a moderator? In other words just mute a participant for the moderator not for all the other participants.
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