Questions tagged [rocket.chat]

https://rocket.chat, an open-source web server/client chat application, featuring livechat, video conference, screensharing, file uploads, role-based permissions, native apps, and much more, licensed under MIT; Use this tag for questions regarding deployment, configuration, maintenance, architecture or general coding help. For questions about general use, not development or programming, use https://github.com/RocketChat/Rocket.Chat/issues.

Rocket.Chat is an MIT licensed open-source chat application developed in , meaning it runs on a backend, backed by a database. Its features include (but are not limited to) live chat, video conference, screensharing, file uploads, role-based permissions, native apps, internationalized UI, rich media, notifications, integrations to hubot and webhooks, full-text and regex search within history, several text decorators such as markdown, KaTeX, emojis and much more. Rocket.Chat currently supports importing data from Slack and Hipchat.

Rocket.Chat can be deployed in a multitude of environments, such as:

Tag Usage

These are the types of question you should be using StackOverflow for:

  • How do I?
  • I got this error, why?

If you are sure it's a bug or you have an awesome idea on how to improve Rocket.Chat, please open an issue in GitHub. If you need to discuss why a feature is not implemented or when it will be, please join us on our Demo Server and look for these channels: #support, #dev, #contributors.

Asking questions

Please refer to the Asking section of StackOverflow before asking questions.

Mention which browser the code is having problems on, and what error messages, if any, were thrown by the browser (use the Developer Tools for your browser to see these messages). If the question is browser-specific, use tags , , , , etc.

If the problem is a server issue, please include the log output. If you can't see anything relevant in the server log, make sure the output setting is set to 2 - Errors, Information and Debug in Rocket.Chat's Administration > Logs > Log Level.

If you think you found a security issue, please email the details to Rocket.Chat’s security team at security@rocket.chat before posting it to StackOverflow or any other issue tracker. Our security team will respond to confirm receipt of your message, review and plan the mitigation of the issue appropriately, as well as set a timeline for a new release or patch and will also make sure you are given credit for the discovery. Please follow these guidelines when reporting security issues.

Here are some suggested things to include, when applicable, which may help us troubleshoot a problem:

  • Operating System / Version / Architecture (64 bit?)
  • Browser type & Version (if web app), any browser add-ons which may be involved (e.g. AdBlocker, NoScript, etc.)
  • Desktop Environment (if desktop app) / Version
  • Rocket.Chat edition / Version or build number
  • Relevant snippets from your error logs
300 questions
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(Rocket.Chat) Never expire auth token

I am trying to reuse the same authToken generated by Rocket.Chat login API. { "status": "success", "data": { "authToken": "9HqLlyZOugoStsXCUfD_0YdwnNnunAJF8V47U3QHXSq", "userId": "aobEdbYhXfu5hkeqG" } } The developer guide…
Anita Sharma
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how to send formatted messages to rocketchat from hubot?

I would like to prepare formatted messages to rocketchat from hubot but I can't find any reference for that. That's my main reference: http://theprogrammingbutler.com/blog/archives/2011/10/28/hubot-scripts-explained/ I have tried this: …
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Hubot with Rocket.chat

I am trying to integrate Hubot with rocketchat and make Hubot talk with rocketchat. The sources I am referring to are: https://hubot.github.com/docs/ https://github.com/RocketChat/hubot-rocketchat I have installed Nodejs and in Node.js command…
Padma Channal
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How to connect local or external mongoDB instead of meteor's internal in Rocket.chat

Rocket.Chat Version: 0.56.0-develop Running Instances: 1 DB Replicaset OpLog: Enabled Node Version: v4.8.1 I cloned the git code and started rocket chat in my local machine Windods 7 by following instructions as bellow. git clone…
Ajay Khunti
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Add custom HTML to RocketChat (Rocke.chat) message body

I have a RocketChat installed on my team's server and It is meant to be used privately. I'm looking for a way to enable HTML in the messages. e.g. add a pictures, add divs, styles, etc.. I know that this is a way that will enable planting javascript…
John Row
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Get unread message via rest api for Rocket.chat

I'm trying to get the numbers of direct unread messages in rocket.chat. I'm on 0.53.0 and trying with /api/v1/im.history to get the numbers of unreads. If I set unreads to "true" I can't distinguish between read and unread. What is the way to get…
Plot Norris
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Rocket.Chat live chat not support the internal hubot

I have added the internal hubot to the live chat agent, but it doesn't response any message. I have tested the internal hubot in other channels, it works well. Has anyone encountered the same issue?
Josan
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How to fetch unread messages of a particular user through rocketchat rest api

I am working on rocket.chat integration. I need to fetch all unread messages of a particular user through rest api. Do anyone know any method that will do this task? Couldn't find any in the documentation as well.
Yusra
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hubot rocketchat adapter does not work

I installed rocket.chat and hubot on a Digitalocean droplet (Ubuntu) and now I am trying to make hubot talk: when I run: hubot -a rocketchat I get: ERROR Cannot load adapter rocketchat - Error: Cannot find module 'hubot-rocketchat' What can be the…
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Hubot can't connect to Rocket Chat?

I am testing Rocket Chat for the first time and I am following this guide to Deploy with Docker I have started Rocket Chat successfully and I am now trying to enable the Hubot. I have created a user called bot and I have modified the file…
Muffo
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Rocket chat realtime API c# client

I am writing a client in c# and there is a problem. When I create a direct message on account A to communicate with account B, then account B does not receive any messages at all from the websocket itself. As I understand it, I need to subscribe to…
Nik
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Rocketchat: how to respond to thread via API

Rocketchat: how to respond to thread via API It is a very, very basic use case. I would like to send a message to a channel (this is easy to do via the postMessage API [1]), and then continue writing messages in the thread of said message. However,…
enanone
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Getting Issue when uploading App on Playstore

I have whitelisted Application from Rocketchat React Native 1.App runs on Simulator 2. on Acutal Device When I am trying to upload it on playstore am getting following error error on upload I have added android:export to all the necessary places…
Marc
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Importing images from Slack

Slack exports its data as a ZIP, without images. It uses public URLs instead, so on my imported chanels inside Rocket, I see only links to slack instead of the inline images. Is there any way to instruct Rocket to automatically download all those…
Dotty
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Setup self-hosted RocketChat on development and staging without Mongo Replica Sets?

For rocketchat, it requires mongodb replica sets to run however we'd like to set it up on our dev and staging envs as well which do not have replicas set up. Even the mongodb website has stated thatstandalones should be used for development and…
Ayudh
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