Questions tagged [rocket.chat]

https://rocket.chat, an open-source web server/client chat application, featuring livechat, video conference, screensharing, file uploads, role-based permissions, native apps, and much more, licensed under MIT; Use this tag for questions regarding deployment, configuration, maintenance, architecture or general coding help. For questions about general use, not development or programming, use https://github.com/RocketChat/Rocket.Chat/issues.

Rocket.Chat is an MIT licensed open-source chat application developed in , meaning it runs on a backend, backed by a database. Its features include (but are not limited to) live chat, video conference, screensharing, file uploads, role-based permissions, native apps, internationalized UI, rich media, notifications, integrations to hubot and webhooks, full-text and regex search within history, several text decorators such as markdown, KaTeX, emojis and much more. Rocket.Chat currently supports importing data from Slack and Hipchat.

Rocket.Chat can be deployed in a multitude of environments, such as:

Tag Usage

These are the types of question you should be using StackOverflow for:

  • How do I?
  • I got this error, why?

If you are sure it's a bug or you have an awesome idea on how to improve Rocket.Chat, please open an issue in GitHub. If you need to discuss why a feature is not implemented or when it will be, please join us on our Demo Server and look for these channels: #support, #dev, #contributors.

Asking questions

Please refer to the Asking section of StackOverflow before asking questions.

Mention which browser the code is having problems on, and what error messages, if any, were thrown by the browser (use the Developer Tools for your browser to see these messages). If the question is browser-specific, use tags , , , , etc.

If the problem is a server issue, please include the log output. If you can't see anything relevant in the server log, make sure the output setting is set to 2 - Errors, Information and Debug in Rocket.Chat's Administration > Logs > Log Level.

If you think you found a security issue, please email the details to Rocket.Chat’s security team at security@rocket.chat before posting it to StackOverflow or any other issue tracker. Our security team will respond to confirm receipt of your message, review and plan the mitigation of the issue appropriately, as well as set a timeline for a new release or patch and will also make sure you are given credit for the discovery. Please follow these guidelines when reporting security issues.

Here are some suggested things to include, when applicable, which may help us troubleshoot a problem:

  • Operating System / Version / Architecture (64 bit?)
  • Browser type & Version (if web app), any browser add-ons which may be involved (e.g. AdBlocker, NoScript, etc.)
  • Desktop Environment (if desktop app) / Version
  • Rocket.Chat edition / Version or build number
  • Relevant snippets from your error logs
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Rocket.Chat internal hubot does not work

Hi, we want to use the internal hubot but don't get it to work and need some help. We have Rocket.Chat 0.61.0 on Ubuntu installed with snap. We enabled internal Hubot under Administration settings. We configure a folder inside the snap installation…
Martin
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Rocket.Chat CentOS : Failed to start rocketchat.service: Unit is not loaded properly

When trying to run Rocket.Chat on CentOS with the following command: systemctl start rocketchat.service getting the following error: Failed to start rocketchat.service: Unit is not loaded properly: Bad message. See system logs and systemctl status…
NIkhil Goel
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ImageMagick or GraphicsMagick can not be found

I have got Rocket.Chat up and running on Plesk Onyx (ubuntu 16.04.3) using the docker system by running these commands. docker run --name db -d mongo:3.0 --smallfiles docker run --name rocketchat --link db -d rocket.chat Everything is working…
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How to add iframe of rocket chat in website

As i have read rocket chat documentation for i frame automatically login i follow these steps Go to Adminstration > Accounts > Iframe and enable it. Hit rest api and got userId and authToken . But from where i got iframe code and how can i…
Anuj Dhiman
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How to change default port of rocket chat server installed using docker?

I have used docker to install Rocket.Chat on my instance. By default it runs on port number 3000 but i want to run it on the other port. My docker-compose.yml file looks like:…
Naman Gupta
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We want to use the Rocket.chat with our own server instead of open.rocket.chat some how we are not able to go ahead

We want to use Rocket.chat app with our server (domain) instead of open.rocket.chat, but when we replaced the open.rocket.chat with our server URL we are getting the error as below... [WebSocket] did disconnect with error (Optional(Error…
iShwar
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Android App Cannot connect to Rocket Chat server

I followed the below guide to setup Rocket Chat: https://www.digitalocean.com/community/tutorials/how-to-install-configure-and-deploy-rocket-chat-on-ubuntu-14-04 It works as expected through the browser. When trying to connect it to the Android…
fromage9747
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Connecting Mongodb Error

So I am trying to install RocketChat and MongoDB on an Ubuntu VM. I have configured everything correctly including using the appropriate IP address: 192.168.50.56 (which is commented out as it is supposed to be): # network interfaces net: port:…
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How to get only a backend rocket.chat instance

Is there any way to get only a backend rocket.chat proyect? I don't want to use the frontend from rocket. I want to create some app and do some request to the rocket backend to interact with all the server features in rocket.
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Integration of Rocket.chat in PHP website

I am using Ubuntu 16 and I have website built in PHP using Laravel 5.4, I want to setup Rocket.chat on this website. Following things I have done. installed rocketchat server using snap install rocketchat-server It is successfully working on…
Jass
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Rocket.Chat developer setup shows no error but no UI

I have installed Rocket.chat (server and client ) on my Mac for development. Everything appears correctly installed I20170624-15:51:27.314(1)? ➔ System ➔ startup I20170624-15:51:27.315(1)? ➔…
user1622343
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Rocket Chat Filter changes with result set

I am updating the rocket chat app to have a departments filter on the department list page. I am running into an issue where my filter seems to be tied to the same collection as the result set. So when I update the filter all the other filter…
John Graham
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Meteor npm start not working (Rocket.Chat)

I just cloned Rocket.Chat code and remove the .git from cloned code and init my git and pushed in my repository. But when I am trying to clone it somewhere else from my repository and trying to start the Rocket.Chat, it is giving following error. I…
Ajay Khunti
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Hubot nesting commands

I want to create a tree-style question and answer bot with hubot doing support services and I haven't been able to figure out how. I wanted Hubot to ask a question upon someone entering the room (with robot.enter) though that doesn't work with…
asegier
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Rocket.Chat client for CentOS 6

Is it possible to compile Rocket.Chat client for CentOS 6? Or can I already download it from somewhere? Any documentation how can I compile Rocket.Chat client?
Romulus
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