Questions tagged [pagerduty]

Questions relating to PagerDuty, an online platform for digital operations and on-call management, in particular questions about the API and other programmatic means of managing configuration.

PagerDuty is an online platform for managing digital operations and on-call schedules, ideally used to alert users when something critically requires human intervention.

General API concepts Full REST API reference

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Thousand Eyes Integration With PagerDuty Service Unavailable

Logging into ThousandEyes & navigating to Alerts -> Alert Rules -> (Select Alert Rule) -> Click on Notifications Tab & then Edit Integrations brings you to a pop up window to Select or Add New Integration. Selecting Add New Integration -> Type:…
paulg
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Do i have to write AWS Lambda between SNS and PagerDuty?

I have a Snowflake notification error that triggers an SNS topic like that I'm trying to figure out the next step for getting PagerDuty alerts. Do I need to subscribe with the pagerDuty AWS cloudWatch integration URL directly to the SNS and get the…
Dora2222
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Pagerduty configure SMS appearance

I'm trying to find a way to modify how Pagerduty sends SMS. currently it sends in the following form: ALRT #518, #517, #515, #385, #361, #356 on ${SERVICE_NAME}. Reply 204:Ack all, 206:Resolv all That's not handy at all. Is there a way to configure…
Majd Rezik
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PUT HTTP request works with Python requests package but not http.client

Problem I have a request that I'm submitting to an API (for the incident management software PagerDuty). When we sent a request using the Python http.client package, it fails with a timeout. However, using the requests package, we succeed. We can…
whoopscheckmate
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Using Terraform 1.1.x, nested block inputs are not being iterated, but just once instead

I am working on automating some PagerDuty resources and first started on service dependencies. What I thought was a fairly straight forward solve has proven not to be true. When we create service dependencies, we want to be able to attach many…
display name
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Calculating Mean Time To Recovery - DataDog and PagerDuty integration

I have recently setup DataDog + PagerDuty integration and I am receiving data from PagerDuty in the form of DataDog events. I am trying to setup a dashboard that shows the Mean Time to Recovery metric using these events. The idea is to group the…
user782400
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PagerDuty Terraform API Limitations

Just inquiring if anyone's aware of any permission limitations with the PagerDuty terraform API? With a base role of Observer in PagerDuty, it appears as though certain objects (which my user created) can be deleted via the GUI, but not via the…
Gary Turner
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Terraform Nested Block Not Being Applied As Expected

Using Terraform 1.1.4 and Terragrunt 0.36.0, I'm refining a PagerDuty module and am seeing some unexpected behaviour with some nested blocks returning invalid index errors. Below is the resource I'm working with. This resource creates except when…
display name
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for_each in terraform nested block

I've searched quite a bit and don't think I've found the answer I really need. I'm trying to loop through a nested block and am successful in doing this if all of the attributes are on the same root object. This is great if I want to loop over the…
display name
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What is the difference between severity and priority? Which of these can be set through rules or API?

I see alerts and incidents having two attributes which sound similar: priority severity What is the difference between them? How are they set?
codeforester
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What is the difference between an alert and an incident?

I see both the terms "alert" and "incident" being used on PagerDuty. What are the differences? How are they related?
codeforester
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Loop through list of resources to create new resources terraform

I have tried to get this to work, but Terraform keeps yelling at me. I am trying to use a loop create a bunch of new resources that need to reference an existing resource id. However, terraform seems to not want to create the resource. note this…
smoonin
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Pager Duty configuration to ring when receiving a call

I use Pager Duty but I'm struggling to have it ringing when I receive a notification / call. I use my phone in vibration mode most of the time and in particular over night. To sum it up I'd like to get woken up from a Pager Duty alert but not from a…
Vzzarr
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PagerDuty Alert: How to set "Severity" level in Alertmanager

I try to control the severity level of PagerDuty alerts using configuration of Alertmanager. I hard-coded the severity level to warning in the receiver of Alertmanager: - name: 'whatever_pd_service' pagerduty_configs: - send_resolved: true …
Ken Tsoi
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Set the recipient of a PagerDuty alerts programmatically

I am looking for ideas on how to set the recipient of PagerDuty alerts. To give some context, I have an aws config rule that publishes a new event into an SNS topic, via EventBridge, each time the config rule is non-compliant then I have PagerDuty…
Ben
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