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Questions tagged [cisco-jtapi]

Cisco JTAPI conforms to Sun's JTAPI 1.2 specification. Cisco JTAPI is a set of Java packages, supplying a robust object-oriented CTI development environment for multiple platforms.

Cisco JTAPI conforms to Sun's JTAPI 1.2 specification. Cisco JTAPI is a set of Java packages, supplying a robust object-oriented CTI development environment for multiple platforms. Cisco Unified Communication Manager (Unified CM) exposes sophisticated call control of IP telephony devices and soft-clients via the Computer Telephony JTAPI interface. Cisco's JTAPI enables custom applications to monitor telephony-enabled devices and call events, as well as establish first- and third-party call control.

  • Provides 1st Party Call Control - Perfect fit for desktop softphones and server-based IVR applications
  • Provides 3rd Party Call Control - Perfect fit for server or desktop applications that perform screen pops for incoming calls and click-to-connect from Windows applications
  • Provides all the hooks necessary to integrate with standard or custom RTP libraries (for example: Java Media Framework), but does not provide a specific audio implementation
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VIPTELA SDWAN API call issue

Need your expert advise on calling a API.  i was trying to build a script for calling a devices information in Viptela SDWAN. At my home lab script worked as expected, but moment i changed the URL to live office Vmanage hosted on AWS, it gives me…
user2434104
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Is there any alternative of CISCO JTAPI, that monitor SIP call?

I am working with a call monitoring system using CUCM and JTAPI. I can monitor Cisco IP Communicator call, but can't monitor any call from third party SIP client through JTAPI. Following the below reference, JTAPI applications can only control Cisco…
sebu
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JTAPI - How to intercept a call from CUCM

I want to write an easy as short as possible java program using JTAPI, that connects to the CUCM and gets a notification when a call is done by the user. In other words, i want to make a journal live journal for the user showing who making the…
Dan
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How to fix PlatformExceptionImpl with code of 100 when excecuting `javax.telephony.Call#connect`?

When I calling: final JtapiPeer jtapiPeer = JtapiPeerFactory.getJtapiPeer(null); final CiscoProvider ciscoProvider = jtapiPeer.getProvider(String.format(CUCM_LOGIN_STRING, telephonyPropertyCucm.getHost(), …
Alexey Vinogradov
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Programming to communicate with CUCM in C#

I want to catch the incoming call to a client and using caller id to query the Microsoft Dynamics CRM. I spent a lot of time to find the best solution to contact with Cisco server. there was a lot of languages like SIP, TAPI and JTAPI. but there was…
Nader Vaghari
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JTApi and Missed calls/Previously completed calls

I'm trying to find a way to use the JTApi to get missed and completed calls from the phone. I know that I could write this code myself and capture them in the callobserver, but I specifically want it to come from the PBX/Phone. Is this possible?
Helder De Baere
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Getting all the events/device status like onhook ,offhook and also how to subscribe to events

currently i'm using cucm version 6.x i'm able to connect cisco iphone now i need to kwnow the status of each phone to check before connecting the call . and also i need to subscribe those events using subscribesession method.
sharan
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Transmit Sound/Audio from One Cisco Phone to Another

I need to transfer audio from one Cisco IP phone to another. Right now, I am streaming music using VLC media player through RTP to a Cisco IP phone (model CP-9971). On the phone, I send the following post request to start listening to the music from…
curry warrior
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How to Check if State of Cisco Phone is Ringback - Cisco JTapi

I am using JTapi to control Cisco phones. I am familiar with the various states of connections, terminals, calls etc. However, I have noticed that there is no state similar to ringback. Is there a way to determine if the status of the phone is…
curry warrior
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Pressing Keys Using Cisco JTapi

I am trying to press keys programmatically using Cisco JTapi. Right now I am able to make calls and receive calls using JTapi. However, I cannot find any relevant information regarding key presses. Could anyone tell me how to do this or point me in…
curry warrior
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Cisco Call Manager JTAPI support for SIP protocol

I am trying to monitor SIP devices located on Cisco Call manager via JTAPI. I have installed JTAPI plugin and try to run its sample makeCall scenario. CUCM version : 9.1.2.10000-28 When I list the controlled device addresses of the provider, it only…
perloc
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Unstable getting results from CiscoProvider.GetCall(int callLegID)

I have code: CiscoJtapiPeer peer = (CiscoJtapiPeer) JtapiPeerFactory.getJtapiPeer(null); CiscoProvider provider = (CiscoProvider) peer.getProvider(host+";login="+ login +";passwd=" + pass); provider.addObserver(new ProviderObserver()…
Slot555
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observing for subset of event using jtapi provider

I am using cisco jtapi v7+ and investigating whether I can add a provider to only listen to certain (not all) events. However, the only call I see in the API is the following: provider.addObserver(ProviderObserver); I would like to avoid…
ali haider
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multi-second delay when using a jtapi provider from two different processes

I am using Cisco Jtapi version 7.1(3.10000)-1. When a jtapi provider (from one process) starts monitoring events for users on CUCM, another provider (from a second process) appears to block until the first provider receives the initial state of all…
ali haider
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Cisco JTAPI phone register/unregister status

I am using the below code to check the phone status(if phone is up or down). When phone is down sends an alarm. However this doesn't show when 8800 series phones are down. Is there any other method to check the Phone register/unregister…
Shik9
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