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Can someone explain why this is happening? I'm using their TranslationContainer sample they've provided.

This strikes me as wrong; if I'm translating lots of small pieces of text I'm going to be changed per translation rather than against my quota of characters.

Can someone explain what's happening here

JasonMArcher
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Faster Solutions
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    Do they have customer support? What's their position? This looks more like a billing issue to me, not a programming one. – Piskvor left the building Mar 15 '12 at 23:26
  • Not really. MS state that I am able to translate 2 million chars a month. At present a 20 char request is taking 1000 chars from my quota. It is entirely possible there is a default length on the translation text and I'm submitting 20 characters and 920 empty spaces. I'd like to know 1)If this is correct 2)If there is a way of specifying how many characters I've submitted, 3)what the rules are around translations because I can't find them anywhere and they're not in the T&Cs. – Faster Solutions Mar 16 '12 at 09:23
  • I'm voting to close this question as off-topic because this is a question for Microsoft Customer Service. – JasonMArcher Aug 01 '15 at 17:37

1 Answers1

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As of today, this is how the Translator service usage is measured. The default transaction length is 1,000 characters.

EDIT 3/18/2012: I reached out to the team and heard back: You are getting the proper number of characters per month, per subscription details, but the counter display isn't reliable at the moment. A fix is coming. I don't have an exact date for the fix.

EDIT 5/17/2012: Looks like this has been fixed. There's also a blog post about real-time updates to remaining characters per month, as well as low-balance notifications:

David Makogon
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  • Interesting. Is this specified somewhere public, or do the API users have to find out the hard way? – Piskvor left the building Mar 16 '12 at 17:54
  • Is there any way of changing this default? It seems strange that they advertise the service based on characters translated when the amount of wasted characters (I sent a 20 character query and got charged for 1000 characters) can be quite high. – Faster Solutions Mar 16 '12 at 21:51
  • Looks like the issue is with the counter display, not the actual # of characters being translated. See my updated answer. – David Makogon Mar 19 '12 at 01:57