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I'm generating offer codes for my app (1 year free). I've generated 500 brand new redemption codes/links, and for some reason none of them work. Navigating to one of the code links just tells me it's expired. I have had a couple people try them and no matter how many times I generate a fresh set, the user gets a code expired message.

Why is this happening? Has anyone experienced this? I've generated working codes before, this issue has just started occurring for me.

Brittany
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1 Answers1

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Here is one possible cause of this problem. Happened to me a short while ago. I wanted to give promo codes to customers that would give them a free year of the app subscription. However when I generated the code I generated the wrong type of code. I should have generated a "In-App Purchase Promo Codes" but instead I generated a "app promo code". The customer would enter the promo code on their iPhone and when they went to restore the purchase it just said the subscription was expired.

ehmjaysee
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