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I want to change the state of a Change Request in ServiceNow from Implement to Review using an API call from a python script. This is working if the DownTime is No, but if it is yes I am not able to change the state as it requires us to update Actual Downtime start and Actual Downtime end values.

Manual Process -

  1. Click on Review
  2. Update Actual DownTime Start and Actual DownTime End(These fields are disabled until the Review button is clicked)
  3. Click Save

How can I replicate this through API?

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