Show message "Setup requires a 64Bit processor" from InstallShield in basic MSI project

Question

I am using InstallShield 11 and creating a basic MSI project for a 64 Bit machine.

When I run my setup on a 32 Bit machine, the Windows installer shows a message that

This installation package is not supported by the processor

Now the problem is that I want the InstallShield setup to show another message instead:

64bit processor required!

Does Installshield have a processor property setting that may be set to 64 bit only? — Bit, Jul 22 '11 at 10:59
Ya,Installshield has the function for checking the processor type but i do'nt know how to use it. — jiten, Jul 22 '11 at 11:38
There are also various condition on each dialog box.and we can arrange the sequence also,according to condition. — jiten, Jul 22 '11 at 11:40
I think that the installer package itself is for a 64 bit processor so it cannot execute thus never even staring, so it does not have an opportuiny to check the processor. — KutscheraIT, Jul 22 '11 at 12:02
I would try setting for 32bit process only and see what happens. — Bit, Jul 22 '11 at 12:10

Cosmin · Answer 1 · 2011-08-01T14:47:20.613

5

This message is shown automatically by Windows Installer and cannot be customized.

If you really want a custom message, you can try this approach:

create a custom EXE bootstrapper which determines if the target platform is 32-bit or 64-bit
if it's 32-bit show your custom message
if it's 64-bit launch the MSI package

There is no predefined solution, so you would need to write the EXE yourself. Personally, I don't think it's worth it.

edited Aug 01 '11 at 14:47

answered Aug 01 '11 at 11:56

Cosmin

I have been also used custom Action and wizard. but it is not working. – jiten Aug 01 '11 at 12:17
I didn't mention any custom actions or wizard. Either you create an EXE bootstrapper which launches your MSI, or you leave it like that. You cannot control this from inside your installer. – Cosmin Aug 01 '11 at 14:48
Remember, Installshield is just a fancy wrapper for the Microsoft MSI engine. There's a number of things that are outside your control. – Anthony Giorgio Aug 02 '11 at 18:38

score 2 · Accepted Answer · answered Aug 04 '11 at 13:40

You could mark your install as a 32-bit install rather than a 64-bit install. (Set "Template Summary" to Intel;1033 rather than AMD64;1033.)

Then, create a Custom Action, conditioned on "Not VersionNT64", which pops up your message "64bit processor required!" and then exits.

This way, your install will still run on 32-bit systems, thus giving you the chance to detect 32-bit/64-bit and take appropriate action.

2 Answers2