Dynamics 365 Plugin Registration Tool gives permission error

Question

When I try to connect to Dynamics 365 CRM with the Plugin Registration Tool I get the following permission error:

"You don't have permission to access any of the organizations in the Microsoft Common Data Service region that you specified. If you're not sure which region your organization resides in, choose "Don't know" for the CDS region and try again. Otherwise check with your CDS administrator. Parameter name: EMEA"

I have the System Administrator role
I can sign-in to the web interface and work with no issues
I'm sure of our region, tried to login with and without it ("Don't know" option)
Also tried with an application password as our organization uses multi factor authentication
Using the latest version of the tool on Nuget (9.0.0.9506 in the about dialog)
I can connect to my trial server the same way
We had a user who was able to connect with the same user roles set
This seems machine and account independent. Other users including the organization creator are getting the same error
We are directly connected to the internet, no proxies
One solution I've read suggested cleaning the cache files which don't appear on my system. And we get the same error on clean installations.

Yes. We also tried with an application password. Normally 2fa dialog appears after signing in for interactive operation, so app password may not be necessary. — DarkWingDuck, Oct 17 '19 at 13:25
Thanks Sergey. We've tried with an application password with no success. And I remember from our old user that a dialog shows up after you sign in, to let you enter your 2fa password interactively if the organization has enabled multi factor. Am I wrong? — DarkWingDuck, Oct 21 '19 at 14:48

score 3 · Accepted Answer · answered Oct 23 '19 at 14:12

3

Solved by leaving the "Show Advanced" checkbox unchecked and not entering User ID / Password. Then a second dialog opens for credentials and 2FA authentication which just works.

You don't need an application password, as you'll be asked for MFA in the next step.

I don't know how our old teammate was able to sign in with the "Show Advanced" option selected. He was getting the same dialog and continue.

answered Oct 23 '19 at 14:12

DarkWingDuck

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tried this still doesn;t work. This is extremly annoying – JoshBerke Jan 11 '20 at 16:58
This worked for me. In my case it worked only when I entered username in small caps. – anand Feb 09 '22 at 03:32

Dynamics 365 Plugin Registration Tool gives permission error

1 Answers1