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I am trying to enable Whiteboard using Circuit SDK by running enableWhiteboard(callId, viewbox), where callId is the ID of the current call and viewbox an object containing the device's screen width and height. When I call it, the response code is "SERVICE_EXCEPTION" and errorCode is "UNEXPECTED_ERROR", with info being "General Client API service exception: null".

The log captured using Chrome is linked below:

Circuit SDK - enableWhiteboard() log

What am I doing wrong? That exception is turning out to be hard to debug, but I think I may be missing something.

Thanks!

Amilton Camargo
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1 Answers1

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Yes, we are working on improving these errors.

Whiteboarding still requires special permissions that only the system admin can set. Please let me know the user(s) or bots you'd like to have the permission assigned.

Roger Urscheler
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