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I'm using TFS 2015, with Scrum process template.

I noticed that some backlogs are not displayed using menu 'Backlog' or 'Board' and are just displayed on query or search. I'm sure that it is not related with a specific iteration. I got experiences this issues sometimes. It makes me missing some backlogs when I organize the backlogs.

Can I get an information to solve this situation? I'm sure that query is no problem, however some managers want to use without doing something.

For example: normally, The backlogs are displayed as follows.

backlog: #1234 (child:#5678 bug : #5678 (parent:#1234)

However, In this case, #5678 is just displayed and #1234 isn't. so, I have to query to see #1234 or search on #1234 If I want to see.

I hope there are displayed all backlogs on TFS normally.

GD Bae
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  • What do you mean by "backlog"? Are you talking about Product Backlog Items? – Daniel Mann Jun 07 '18 at 14:49
  • I suspect that there are some nested workitems in your backlog, can you check it? https://learn.microsoft.com/en-us/vsts/work/backlogs/resolve-backlog-reorder-issues?view=vsts#how-backlogs-and-boards-display-hierarchical-nested-items – Eddie Chen - MSFT Jun 14 '18 at 06:05

1 Answers1

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Please make sure you have enabled the Show Parents and expand the tree hierarchy on the Backlog.

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UPDATE:

You need to clarify your question. What's that mean for "backlog" you mentioned here? a PBI or just a bug?

If you can not see the Parents wits, then you need to enable Parents: Show.

If you mean the Bugs can not be displayed on the Backlog, then you can set the Working with bugs in SETTINGS just as you mentioned.

If you mean you cannot see other Backlog navigation levels, then just select the specific Backlog navigation level in SETTINGS- > General -> Backlogs -> Backlog navigation levels

Andy Li-MSFT
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  • Thank you for your information. However there are many items in my case. and I couldn't see a backlog that invisible now. I noticed at this time. the backlog are displayed via backlog's settings, working with bugs. 1, Bugs appear on the backlogs and boards with requirements.: X (I can't) 2. Bugs appear on the backlogs and boards with tasks.: O (I can see) 3. Bugs do not appear on backlogs or boards.: O I hope I would understand what happens there... Please, let me know the root cause... – GD Bae Jun 08 '18 at 10:34
  • @배금동 Not sure what are you talking about, you need to clarify your question. What's that mean for "`backlog`" you mentioned here? a `PBI` or just a `bug`? If you can not see the Parents wits, then you need to enable `Parents: Show`. If you mean the `Bugs` can not be displayed on the Backlog, then you can set the `Working with bugs` in SETTINGS just as you mentioned. If you mean you cannot see other `Backlog navigation levels`, then just select the specific `Backlog navigation level` in SETTINGS- > General -> Backlogs – Andy Li-MSFT Jun 11 '18 at 01:56
  • Thank you for your great information. "backlog" means PBI. my original question is some backlogs(PBI) are not displayed on 1 of settings "Bugs appear on the backlogs and boards with requirements". I hope my question is clear why some PBI are invisible on the settings. – GD Bae Jun 11 '18 at 14:16
  • @배금동 I still cannot reproduce your issue. Everything works in Backlog tab on my side. Do you mean that some PBIs are not displayed on **Board** with the settings "`Bugs appear on the backlogs and boards with requirements`"? If it is, then please note that, based on my test the previous PBIs will not be displayed there, only new PBIs which created **after changing the settings** will display there. – Andy Li-MSFT Jun 12 '18 at 09:38
  • Thank you very much. It is solved that I just added a task to the PBI. and I can see the PBI with a bug as child relationship together. that's all. ;) I could handle it now even though a root of cause is not clear. – GD Bae Jun 15 '18 at 08:02