0

We have made a chatbot for Facebook Messenger and submitted it for app review 2 times requesting pages_messaging. Both times the same error occurs:

The app reviewer presses "Get Started" and the bot greets the user, and asks a yes/no question - as it should. However, when the app reviewer responds to this question the bot never replies. As shown in picture 1. In picture 2 it is shown how the bot responds to everybody else (we have tested with 9 users).

Does anybode know why the bot only replies once? There is no error code from the server logs.

We have applied for pages_messaging, and added the reviewers as testers of the app, and editor of the connected page. Have anybode else had a similar experience?

Picture 1:

Picture 2:

Community
  • 1
  • 1
Erlend Berger
  • 1

1 Answers1

0

Which framework you have used to develop your chatbot ? Can you cross check configuration while building your intent or entities, if you click on checkbox "Set this intent as end of discussion". If yes, please turn it off.

Rakesh Yadav
  • 113
  • 7