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When using slcli to list virtual servers in a Softlayer account:

slcli vm list

it takes a long time and eventually produces the following error:

SoftLayerAPIError(SOAP-ENV:Server): Internal Error

This used to work in the same account. Listing VMs in specific data centers works OK still which makes me think that I'm hitting some built-in limit on the number of objects that can be returned... Is there a limit and if there is what is it?

William 'Bill' Wentworth
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MightyClaws
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2 Answers2

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There is no documentation that shows us the limit.

You can see the following documentation: https://softlayer-api-python-client.readthedocs.io/en/latest/cli/

• But to get the data of vms by slcli a solution could be to increase the timeout.

Use this command to increase the timeout:

slcli setup

First you have to insert the user data, e.g username, apiKey and the timeout.

• Or you can use a result limit.

Use the following command:

slcli --format json call-api Account getVirtualGuests --limit 10

change the limit value for the amount that you want.

F.Ojeda
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  • Timeout is currently set to 0: `timeout = 0` I tried setting it to 300 with the same result. Thank you for your help! – MightyClaws Mar 21 '18 at 05:08
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If there was a limit, I believe you would have seen an error/notification. The request times out when it tries to return a huge amount of records. As mentioned earlier try using the limit switch to limit the number of records or use filters. This article speaks more about filters.

https://sldn.softlayer.com/article/object-filters

p. joshi
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