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I created an issue in JIRA, [Type: new feature]. Now I implemented the new feature so the issue is done. I can change the status of the issue to done, but I'm not able to set the Resolution to "resolved".

The resolution is on "unresolved" and I am not able to change it.

JIRA issue screenshot

How will I be able to change the resolution?

random
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Timo002
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2 Answers2

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To change the resolution, you have to modify your workflow. In your transition between the status Opened and the status Done, you have to use a post-function and set the parameter Resolution on Fixed or on any status you want it to be.

You can find more informations about workflows in JIRA here : https://confluence.atlassian.com/display/JIRA/Configuring+Workflow

Patrick
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  • When I have an issue that is not `done` yet, but for example in `In Progress`. I'm not able to change the Resolution. I can't find a situation where I can change the Resolution. I will have a look at the link you provide! – Timo002 Jan 17 '14 at 15:00
  • Well you can add a post-function to any transition in your workflow and there put a status in the `Resolution` field. – Patrick Jan 17 '14 at 15:05
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    So by default JIRA is not able to resolve an issue...? You must doe something special in the JIRA workflow to get an issue resolved? – Timo002 Jan 17 '14 at 15:11
  • I created my own workflow in JIRA so I had to put the `Resolution` manually in my transitions. – Patrick Jan 17 '14 at 15:17
  • Your link to configuring workflow helped me! Thanks! – Timo002 Jan 17 '14 at 15:36
  • this is the best thing i've found. what's more frustrating is to back-fix the ones completed before putting this into place (so you don't have Status=Done Resolution=Unresolved). i'm pretty sure you have to actually create a temporary transition (i.e. Done to Done) with such a post-function and then bulk transition any issues. you can't just edit the resolution field directly. https://confluence.atlassian.com/display/JIRAKB/HowTo%3A+Bulk+Edit+Resolution – jon_darkstar Mar 13 '15 at 13:29
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there is already accepted answer but I put my answer for help those who are seeking more option to solve this kind of problem.. the one way I found was use Script Runner plugin for this.

1.Create a filter to filter out the issues which you need to change the resolution.

2 then navigate to Built in Scripts that plugin provided and select Bulk Fix Resolutions

enter image description here

3.then select the filter you previously saved and select the resolution you need then run the script.

Community
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Nuwan
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