We have Drupal 7 installed and configured in a shared hosting(A), and now we are migrating it to another shared hosting(B), during that, sites/default/files directory throws permission error while creating files and directories inside it. We have tried to change permission of files directory to 777 temporarily but as soon as we change it, the permissions are changed back to 775 automatically. Did any one faced and solved such issue?
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apaderno
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Alagunambi Welkin
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1Try using a different tool to change the permissions – 2pha Mar 13 '13 at 17:38
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Please kindly contact your hosting provider and I believe they will solve this issue. It seems it is permission issue. – Mar 15 '13 at 05:09
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We tried different tool and it worked. Thanks. – Alagunambi Welkin Mar 16 '13 at 14:37
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My guess is that you don't have the permission to change the directory to 777. Contact your host provider about this. It's a common problem with shared hosting; they limit the permissions of the FTP-users to avoid security risks.
The hosting company should be able to help you!
apaderno
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Dimitri leonidas
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