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Questions tagged [troubleshooting]

Troubleshooting is a form of problem solving, often applied to repair failed products or processes.

It is a logical, systematic search for the source of a problem so that it can be solved, and so the product or process can be made operational again. Troubleshooting is needed to develop and maintain complex systems where the symptoms of a problem can have many possible causes.

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How Do I Debug An IMAP Problem?

I am setting up an email server with Postfix and Dovecot. Remote email clients can read email, but cannot reply to it or send new messages. (Email clients local to the server receive and send email just fine.) For example, Alpine tries until told…
chernevik
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NGINX using 100% of the server CPU when testing with Blitz.io

I'm facing an issue here and after four days of looking around I decided to ask for some help here, after all a million heads can think a lot better than one. I have a Ubuntu 14.04 server setup with NGINX, HHVM, PHP5-FPM (as a backup), Percona…
Julian Fernandes
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vmware virtual machine keeps freezing

Strangely I have a virtual machine that keeps constantly freezing for some seconds or minutes. On the OS side, the CPU and memory used are quite low. On VMWare side, it's the same, the machine never uses more than 50% CPU. All other machines on the…
db_ch
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Errors when installing rootsh on Ubuntu

I'm installing rootsh 1.5.3 on Ubuntu 10.04 LTS (following this guide) and I get: $ make && make install Making all in src make[1]: Entering directory `/tmp/rootsh-1.5.3/src' make all-am make[2]: Entering directory `/tmp/rootsh-1.5.3/src' if gcc…
Sfisioza
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Non-invasive way for our network team to run ping/tracert/etc from various servers

In troubleshooting connectivity issues, our network team lacks the rights on our servers (Windows and RHEL) to connect and test connectivity (for example, when tweaking a firewall rule, a ticket bounces back and forth as they modify something, then…
SqlRyan
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server hangs randomly without log entries

My physical server hangs randomly and I do not get any log entries during that time. So I let a script run: while true; do date >>/tmp/dates; sleep 1; done & disown After some minutes the file /tmp/dates has "holes". Sometimes the dates are…
Thorsten Staerk
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Losing 1/3 of my download speed with my new router, any ideas on how to fix?

This is a cross post from superuser.com since no one over there seems to know anything. I recently replaced a dying D-Link router (DI-524) with a Cisco/Linksys RSV4000. I'm really happy with the device but it seems when my cable modem is plugged in…
Brian Surowiec
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How to prevent Windows Server 2008 R2 from automatically shutting down applications?

I have been running various processes over night on a Windows 2008 R2 AMD64 SP1 virtual server share via a VPN connection and remote desktop. Recently, I have been noticing that when I return in the morning, the processes I had started the previous…
Borealis
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How to troubleshoot occasional Apache 500 errors?

I have GET and POST requests, both HTTP 1.0 and 1.1, to diverse URLs, mostly running Wordpress(1), which occasionally fail with a 500(2). No user has ever encountered a 500 themselves, nor have visitors ever reported one. But they do show up in the…
Gaia
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High Hardware Interrupt level on Windows Server 2003 (VM)

I have a rather loaded Windows 2003 server. It's mainly loaded with IIS instances (about 6 or 7 w3wp processes) and some sharepoint stuff. The machine was P2V-ed from a real host and now resides on a much more powerful host under Windows Server 2008…
Speedimon
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What is the root cause of a Hard Drive "ticking" sound after 15 min of being on?

In my office there is a laptop dell inspiron 1420 with HD of 100GB of space. The computer is about a year old, and the hard drive has a weird and annoying ticking sound. The ticking sound starts after the pc is on for 15 minutes or so, but when it…
Geo
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Troubleshooting seemingly random G4 kernel panics and lockups

Recently my 9 year old Apple G4 file server has been randomly crashing. Often it's a kernel panic, but sometimes the system just locks up. It seems almost always to happen when I'm out of my office... but even when I'm in my office, the system is in…
Josh
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Is my server toast?

Last night I received an e-mail from mdadm about the possible failure of two drives on my array. The raid array was set up as a 4 2TB drive raid5 with one hot spare. Is this system truly fried? Did the hot spare pick up anything at all, or did the…
Zielak
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What are the most important skill/knowldege sets for a network administrator to have to support VOIP?

As a network administrator (Cisco switches, work with WAN providers, protocol analysis) I have an "area of responsibility" for the customer's VOIP project. The telecom group has primary responsibility for dial plans, voice mail and the monitoring…
jpolache
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How do I find where packets are coming from that are being blocked by an ACL?

I have an ACL to prevent regular workstations from accessing the management vlan on our switch. Every 5 minutes we get the following log entry: %SEC-6-IPACCESSLOGS: list mgtvlan-acl denied 0.0.0.0 20 packets The switch is a Cisco 3750G running IOS…
murisonc
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