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Questions tagged [troubleshooting]

Troubleshooting is a form of problem solving, often applied to repair failed products or processes.

It is a logical, systematic search for the source of a problem so that it can be solved, and so the product or process can be made operational again. Troubleshooting is needed to develop and maintain complex systems where the symptoms of a problem can have many possible causes.

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how do I troubleshoot rdp

I have one Windows XP SP3 pc on the domain that I cannot rdp into. The xp pc is enabled for rdp sessions. Port 3389 is open in the firewall. There are no errors in the event logs. I have tried to rdp from from a number of different machines running…
Rory
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Debugging Cisco 2621 Routers

I've recently noticed problems with my 2621 router - it becomes unresponsive for about 10 minutes at a time, about 10 times a month. The router sits inbetween the outside world and servers which I routinely log in to - strangely, I've noticed that…
Harry
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Internal e-mails

We need to send mails from our domain (assume this is example.com) to our self. Now, the 'incoming' mails are handled by another server (from Google). We can send mails through sendmail to external e-mail addresses, but when we tried to send to…
www.data-blogger.com
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How to troubleshoot many failed pageloads?

I've had a few cases in which the homepage of one of my sites wouldn't load in the browser. The site is running on django/fastcgi/nginx. It was difficult to reproduce so, in an attempt to understand the frequency of this problem, we've added a 1x1px…
GJ.
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nginx redirecting for no reason?

This was really annoying and now i see when it happens. If /NAME exist in /var/www (/var/www/NAME) nginx will give me a redirect to www._.com/NAME/ (note the slash and lack of url) which is annoying and just wrong. If the url ends with a / it…
user274
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Trying to bridge NIC. What does this error mean?

I would like to bridge between br0 and tap0 for my OpenVPN server, but I get the error at the bottom of this post. Background The server have one physical eth0 with IP xxx.xxx.68.58. The bridge should have xxx.xxx.85.5 and the tap0 NIC, where the…
Sandra
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Troubleshooting Nagios alerts; aka. Why aren't my alerts firing?

I'm attempting to add email alerts to an existing Nagios install. I've been using the web interface to keep an eye on some non-critical systems for a few months and it's been running well; warnings and critical problems are detected without…
Molomby
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Proxy-Connection Header associated with failed connections

I work with microprocessor devices that have/run a micro webserver. I have two of these devices set up so that they can be accessible to/by the Internet - I'll call the devices "A" and "B". Currently, I can successfully connect to "A" from the…
Jed
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Ubuntu troubleshooting

I have a computer which keeps becoming unreachable, and a restart fixes the problem. It's under somewhat heavy load (high cpu, and high ram usage), but appears for the most part stable. What's a good way to determine why it dies on me? I need to do…
Jon Skarpeteig
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LAN - troubleshooting

I have 2 clients on my LAN that I'm trying to get to "see" each other. The first as follows Computer1 IP 172.21.62.230 Subnet 255.255.255.224 Default gateway 172.21.62.225 Preferred DNS server 172.21.62.227 Computer2 IP 172.21.62.244 Subnet…
Saul
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VMWare Workstation connection problems

Our old setup (which worked): On workstation W-1 (WinXP - 64bit) we had two virtual machines (VMWare 6.5) V-1 and V-2 (both with WinXP-32). All of them had a different IP static address, V-1 and V-2 were bridged to the W-1's NIC. V-1, V-2 and W-1…
John Thomas
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High ping everywhere except one PC

I have a network with a really high ping (usually more than 500ms) except for one laptop. And in that laptop the ping is usually 5ms. I've tried: - using same model laptop - compare lan driver version - test on another cable/docking station -…
Artur Carvalho
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Port forwarding not working, tcpdump shows "reset connection"

I have an home web server that I use to serve a few pages for personal purposes. The server runs Ubuntu and is behind an ADSL connection, and it's working nicely. Recently I subscribed to a Hiperlan connection and added a router for it to my LAN. So…
Joril
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How can you identify why a Windows service (TeamCity build agent) is hanging when running a command?

I've got a problem with a Windows service I just simply can't get to the bottom of. What I'm trying to do is execute the HP WebInspect 9.0 application from a TeamCity build agent which runs as a Windows service. The ultimate objective is to automate…
Troy Hunt
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How to temporarily disable a Cisco IPS module for troubleshooting

I have a Cisco IPS module running in my ASA 5510 firewall. Right now I'm trying to troubleshoot a network/VPN problem that two of my users are having when they VPN into a remote partners site. I would like to turn off the IPS module to determine if…
Richard West
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