Questions tagged [microsoft-dynamics-crm]

Microsoft Dynamics CRM is a multilingual Customer Relationship Management software package developed by Microsoft. It has built in support for Sales, Marketing and Service. It can be used as an xRM platform.

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Microsoft Dynamics CRM 2011 + SQL Server 2012 database compatibility level

I know that Microsoft CRM 2011 is compatible with SQL Server 2012 since UR6 (UR10 for SP1). According to official documentation: During an upgrade or a new installation, Microsoft Dynamics CRM Server Setup sets the database compatibility level to…
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Installing Dynamics CRM on separate server

For our domain, AD and Exchange run on a Win2003 SBS. I dimly remember that SBS does not allow certain services to run on a different (or multiple) servers in the domain, but I can't dig up anything. We are currently evaluating MS Dynamics CRM, but…
peterchen
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Can CRM 4.0 and Exchange server be installed on different domains but still work together?

Is it possible to install CRM 4.0 server and an Exchange server on two separate domains but still have them work together?
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IIS bandwidth Monitoring

I have a public MS CRM 2011 install and one of my remote users reported using about 10gig of data from their Outlook client. Is it possible in real time to see connected users in IIS and how much data they are consuming ? (Dedicated server no other…
John
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CRM4 Rollup 5 worth the upgrade?

I have a Microsoft CRM 4.0 application that has been fairly customized. We have not installed any CRM rollup's. Is it going to be worthwhile to upgrade with the rollup 5.
user12121
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How to replace expiring Service Communication Certificates in ADFS 2.0

We have an ADFS 2.0 deployment which is used to provide claims-based authentication to our Dynamics CRM 2011 system. There are 2 ADFS servers in place. One is in the corporate user Active Directory domain while the other is in the secured…
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How in workflow to send email to address stored in a text field?

CRM 2011 on premise. When we create a case we enter the email address of the person that reported the issue. We want to create a workflow to email them details of the case. I want to specify the recipient as the value of the text field holding the…
cja
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Outlook CRM plugin not syncing cases properly

We have CRM 2011 on premise. One of our users sees more cases in the Active Cases view in Outlook than they do in the Active Cases view in Internet Explorer. The Active Cases view is unmodified from the default. This has been going on for a few…
cja
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Dynamics CRM 2011 - change active directory

We have a Dynamics CRM 2011 installation and we want to change its active directory. Where is the correct place to do that without re-installing the CRM.
SexyMF
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CRM 2011 IFD deployment http 404

I've installed a new instance of CRM2011 following this guide (with IFD ) http://www.interactivewebs.com/blog/index.php/server-tips/microsoft-crm-2011-how-to-configure-ifd-hosted-setup/ . Unfortunately after I try to access the website on https:444…
Alex H
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Mobile compatible ADFS?

I'm deploying Dynamics CRM 2011 to my organization tomorrow and the only thing left bugging me is the mobile express experience. When the user enters the mobile URL for the CRM, they're first redirected to the ADFS login page which is not very…
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Pass CRM 2011 Outlook authentication to Internet Explorer

Okay, so I have a Dynamics CRM 2011 environment running with IFD Configured. CRM is running Update Rollup 11, ADFS 2.0 has no Update Rollups installed. All servers in the environment are 2008R2. Our in-house developers have created a web app that…
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Opening a Dynamics CRM URL in the Outlook Dynamics Extension

My organisation are adopting Dynamics CRM, and we/they primarily want to use it via the Outlook extension/client. The problem is that we have workflows setup to send emails and notify users whenever a case is created, with a URL to that case. Is it…
Matt J
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Dynamics CRM Outgoing Email Router

Using: Exchange 2010 on Win 2008 & CRM 2011 on Win 2008 I have my email router configured and when I choose test access I get a successful message for Outgoing mail. However, when I reply to an email in the appropriate CRM queue the mail never gets…
skinneejoe
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Added a custom SQL Server login to Microsoft Dynamics CRM 4.0, getting empty resultsets

At work we have Microsoft Dynamics CRM 4.0 installed and employees use their LAN login to log into CRM's web interface. We've added a SQL Server-based custom login (to the server and db *_MSCRM) with the db_datareader role. The new login can select…