Questions tagged [blackberry]

BlackBerry is a line of mobile phones and tablets offered by Research In Motion. BlackBerry devices typically have the capability to be remotely managed by enterprise system administrators as well as features which integrate them into enterprise services such as email and calendaring.

BlackBerry is a line of mobile phones and tablets offered by Research In Motion. BlackBerry devices typically have the capability to be remotely managed by enterprise system administrators as well as features which integrate them into enterprise services such as email and calendaring.

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Meeting Organizer Changes, Duplicate Attendees, Duplicate Meetings

I have a user who is ending up with a lot of duplicate meetings, duplicate attendees, and/or the meeting organizer changes. This seems to happen when users outside the company reply to the meeting in someone, or try to reschedule. The most…
Kyle Brandt
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Syncing Outlook personal distribution lists to

I have a BlackBerry 8330 that is activated on our BES server. Is it possible to have personal distribution lists sync to the BlackBerry?
rodey
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Managing BES Software Configurations

I am having problems with OTA deployment of a bespoke application that we have written. I have read loads of threads elsewhere and I have got mixed help, but for my particular case none of it has really helped. So I thought I would explain my exact…
DaveJohnston
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Syncing Exchange Inbox subfolders to Blackberry

I have a Blackberry user that has organized his Outlook such that he manually sorts mail messages into specific subfolders. Example - |--> Inbox |---->Mail from 2004 ( Subfolder of Inbox ) |--------> Business ( Subfolder of Mail from 2004 ) |-->…
Andrew W.
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Blackberry receiving old messages.

One of our people keep complaining of getting old messages on their blackberry. Some of the messages are from 2007. They are using BIS server and we have checked all of the settings are correct. They are also getting 3-5 per week, most from…
Jamie T
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Google Apps password change not reflected across all devices

We have a paid Google Apps account and I recently changed the password for one of our users. I confirmed the password change by logging into gmail.com using the new password. The old password isn't obviously working. The user has been using this…
Debianuser
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Difference between BES SBE and Express?

Can anyone tell me what the difference is between the BES epxress and small business edition is? From what I have read they are both identical in capabilities and also both have a 15 user limit. But the BES express edition is free and comes with 1…
DaveJohnston
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Possible to do cable & wireless syncing with Blackberry Enterprise Server?

Using Blackberry Enterprise Server, is there a way to sync both wirelessly and via the sync cable? As in, can you make contacts sync via the cable and then the calendar and email sync wirelessly? Additionally, if you can sync contacts locally with…
norova
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How to keep corporate Blackberry devices "on time"?

Does anybody know if the BES Server has any option to "provide" the time to the devices on sync? The issue here is, we have users travelling to other Time Zones who are changing the TIME of the BB instead of the TZ, but that's playing havoc with…
JJarava
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BES 5 Upgrade: How do I determine current service pack level?

In Blackberry Enterprise Manager it says our server is at 4.1.6.10, but there is no indication of service pack level. I'm going through the upgrade guide for version 5 and it says we need at least 4.1 SP3 to upgrade. Where can I find this…
Daniel Lucas
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Blackberry OS 10 ignoring static routes

We are trying to get Blackberry 10 devices (include Z10, Q10, Playbook) to find devices on our corporate wan. The end-user devices are on one subnet, while servers on another. The server subnet is NOT accessible via the default route, so we push…
TSG
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Export Blackberry IT Policy List to plaintext

Is there a possibility to export the Blackberry Enterprise Server 10 IT Policy to plaintext? At the moment I find only ways to export it in an encrypted way and I can't open it afterwards on any other device. I'd like to be able to audit the policy…
user857990
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Troubleshooting basics for BES 4?

I've deployed BES against Exchange 2003, but know very little about it. I now have a problem that is testing the limits of my knowledge. One user recently stopped getting messages on the phone. They appear in the mailbox and seem to be ok in…
Jeff Sacksteder
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Multiple Email Accounts on a Blackberry (with Exchange)

I don't know where to begin to figure this out: There is one administrative assistant that needs to retrieve e-mails on her blackberry for herself and two executives. For one of the executives the e-mail also needs to go to another admin…
Michael
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Is there any way of getting *old* e mails onto a blackberry?

I've just had to do a warranty replacement on my MD's BlacBerry 8310. The new unit has been set up on our BES and is synchronising without any issues, however the MD has now said he wants to see all of his old e mails on the new device (some going…
Marko Carter
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